Got a Q? We might have your A.

With a venue so big and with so much to offer, we wouldn’t be surprised if you have a query or two. But as always, we’re here to help with quick answers to some of our common travel, accessibly and facilities questions.

Rugby Hospitality

You can call our team on 0131 346 5250.

Or you can email our enquiries inbox enquiries@murrayfieldexperience.com.

We cater for all dietary requirements. Please let us know your specific requirements at least two weeks prior to the event and we will make sure you are provided with a meal you enjoy and is specific to your needs.

Please contact a member of the team to ensure appropriate arrangements are in place e.g., Wheelchair Deck seating etc

We do not allow children under the age of 16.

There is strictly no parking at Scottish Gas Murrayfield on Rugby Matchdays. If you are a registered blue badge holder please get in touch with a member of the team who will instruct you as to how to enter the ballot for a blue badge parking space. Please note ballot entries usually close 6 weeks prior to the event.

The hospitality events team will email the lead booker 3 weeks prior to the event with a pre event information pack. This will detail all timings, directions and ticket information. Please also join our whatsapp channel for live updates.

All hospitality tickets are issued using the Scottish Rugby Ticketing App, the week of the event .Please ensure you have logged in using the mobile number and email address entered upon booking.  If you have not received your tickets 48 hours prior to the match, please contact us.

You can bring an A4 sized bag into the stadium, we don’t allow entry for larger bags.

We require that a 25% deposit is paid 30 days after the booking is made, the remaining balance is due 60 days before match day.

The dress code is smart casual. We allow rugby tops, but no trainers or ripped jeans.

Concert Hospitality

Yes, we will cater for all dietary requirements.

No persons under 14 permitted on the pitch. Persons aged 14 + 15 years old must be accompanied by an adult 18 or over at all times (1 adult minimum per 4 persons aged 14 + 15 years old).

Seating –  No persons under 8 permitted.  Persons aged 8-15 years old must be accompanied by an adult 18 or over at all times (1 adult minimum per 4 persons aged 8 – 15 years old).

Please contact a member of the team to ensure appropriate arrangements are in place e.g., Wheelchair Deck seating etc

There is strictly no parking at Scottish Gas Murrayfield on Rugby Matchdays. If you are a registered blue badge holder please get in touch with a member of the team who will instruct you as to how to enter the ballot for a blue badge parking space. Please note ballot entries usually close 6 weeks prior to the event.

The hospitality events team will email the lead booker 3 weeks prior to the event with a pre event information pack. This will detail all timings, directions and ticket information. Please also join our whatsapp channel for live updates.

All hospitality tickets are issued using the Scottish Rugby Ticketing App, the week of the event .Please ensure you have logged in using the mobile number and email address entered upon booking.  If you have not received your tickets 48 hours prior to the match, please contact us.

Your seats are reserved, however are not allocated until much closer to the time of the event. If you have booked together, you will be seated together. If you have booked separately, this is not guaranteed but please get in touch with our teams to see if we can assist.

You can bring an A4 sized bag into the stadium, we don’t allow entry for larger bags.

Full payment is required upon booking. All packages are non refundable and non transferable.

There is no specific dress code, we kindly ask for no ripped jeans or running trainers.

We always recommend using the tram to get to the stadium. These run from the Airport and City Center to the ‘Murrayfield’ tram stop. To plan your journey, check for your nearest tram stop here. You can alternatively use the Lothian bus service. Haymarket Train Station is also a 20 minute walk away.

Conference & Events

Yes, we offer complimentary Wi-Fi throughout all of our conference suites.

We can offer complimentary access to coat rails or provide a full cloakroom service at an additional charge.

Yes, we can arrange this for you at an additional cost, subject to availability and numbers. Please discuss with your event planner for further details.

Yes, however, please liaise with your event planner prior to making arrangements as we have very limited storage available on site and there may be restrictions around match days.

Yes, subject to availability.

Yes, we will provide security for events of up to 100 guests, however, depending on the type of event, the client may be charged for additional security (e.g. trackside arrival, dinner dances) at the venues discretion.

If prior notice is given, we can arrange access Trackside. No clients must go on the National Pitch

No cars can be left on site overnight.

Yes, we have approximately 600 car parking spaces, all of which are complimentary. Events taking place around International fixtures may be affected, however, your event planner will advise accordingly.

2 weeks before event date.

We will provide limited signage for the suites and also safety stewards who will direct your guests to the appropriate area of the stadium.

Yes, we have 2 x service lifts available – located at gate 17 and gate 19. Please speak to your event planner for further information.

Yes, our event suites are all located on the 1st floor of the building but are full accessible. We also have a Changing Places toilet on site.

Yes, we will cater for all dietary requirements, please advise your event planner at least 10 days prior to your event date.

We can arrange conference pads and pens for your delegates at an additional charge.

Minimum numbers are applicable for all events.

7am, any earlier will be at an additional charge.

Yes, we require PAT certificate and public liability insurance documents. We would request that your chosen AV company come and view the suites prior to running your event.

We have limited AV available within our event suites, however, can hire in any additional equipment at an additional cost.

Banqueting

Yes, we can provide these for your event.

We do not have a dancefloor on site,  however, we can certainly provide this for your event at an additional cost.

Yes, however, there will be a corkage charge. Please speak to your event planner

As standard, we would offer a set menu. A choice menu can be provided at an additional cost, however, please note this must be pre-ordered prior to your event date.

Yes, we will cater for all dietary requirements, please advise your event planner at least 10 days prior to your event date.

Between 8 – 12 (tables for 11 and 12 are limited).

Exhibitions

Yes, subject to availability.

Yes, however, please be aware that alcohol samples can be no greater than 5ml in volume. Any food samples must have the relevant allergen information on display.

Yes, we have 2 x service lifts available – located at gate 17 and gate 19. Please speak to your event planner for further information.

Yes, however, this will be at an additional cost as we need to hire in additional distribution from an external company.

Yes, as long as you have a market operators licence in place. Please note, our licence does not allow for the sale of alcohol on site by external suppliers.

Can’t see the answer you’re after? You can always get in touch with our helpful events team.

Make an enquiry

"*" indicates required fields